PRIVACY POLICY

All services provided in our store and all content available at ……………… are owned and operated by ………………. Ltd. Co.

Our company may collect personal data for various purposes. Below, the types of personal data collected, the methods of collection, and how such data is protected are explained.

By filling out membership forms, surveys, or various forms on our store, members voluntarily provide certain personal information (such as name and surname, company information, telephone number, address, or email address), which is collected by our store as required by the nature of the business.

From time to time, our company may send campaign information, details about new products, and promotional offers to its customers and members. Members may choose whether or not to receive such communications during registration and can later change their preferences in the account information section after logging in, or by using the link provided in the notification message.

Personal information transmitted electronically to our store by members during the approval process conducted through our store or via email will not be disclosed to third parties outside the purposes and scope defined in the “User Agreement” between our company and the members.

In order to identify system-related issues and to resolve potential problems or disputes related to the services provided, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

Our company may also use the requested information beyond the purposes and scope defined in the Membership Agreement for direct marketing activities carried out by itself or its business partners. Personal data may be used when necessary to contact users. Information requested by our company, information provided by users, or information related to transactions carried out through our store may also be used by our company and its partners for statistical evaluations, database creation, and market research, without revealing users’ identities, even beyond the purposes defined in the Membership Agreement.

Our company undertakes to keep confidential information strictly private, to regard such confidentiality as an obligation of secrecy, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, prevent unauthorized use, and prevent disclosure of confidential information, in whole or in part, to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Credit card information is never stored in our systems.

When you enter the payment process, there are two indicators that show you are on a secure site. One of these is a key or lock icon displayed at the bottom of your browser. This indicates that you are on a secure web page and that all your information is encrypted and protected. This information is used only in connection with the sales transaction and in accordance with your instructions.

Credit card information used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for authorization, independently of our shopping websites. Once the card’s validity is confirmed, the shopping process continues. Since no card information can be viewed or stored by us, it is prevented from being accessed by third parties under any circumstances.

The reliability of payment, billing, and delivery address information for orders placed online via credit card is audited by our company against credit card fraud. Therefore, for customers placing an order for the first time, confirmation of financial and address/telephone information may be required before the order proceeds to the supply and delivery stage. If necessary, our company may contact the credit card holder or the relevant bank for verification.

Only you can access and modify the information you provide during registration. As long as you keep your login credentials secure, it is not possible for others to access or change your personal information. For this purpose, all membership transactions are carried out within a 128-bit SSL secure environment, which is an internationally accepted encryption standard that cannot be breached.

Online shopping websites that clearly display customer service contact details, including physical address and telephone numbers, are generally preferred. This allows customers to obtain detailed information about any concerns and to more reliably assess the credibility of the service provider.

Note: We recommend paying attention to whether an online shopping website displays its full address and telephone information. Before making a purchase, we advise noting all contact details of the store. If you have any doubts, you may confirm them by phone prior to shopping. All our online shopping websites clearly display our company information and physical address.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Identity and credit card information sent to us via mail-order method are stored by our company in accordance with confidentiality principles. Such information is retained for 60 days to address potential disputes with banks regarding chargebacks and is then destroyed. If any amount other than the approved mail-order payment for your order is charged to your card, you may object to the bank and prevent payment, thus posing no risk to you.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may contain links to other websites. Our company is not responsible for the privacy practices or content of websites accessed through such links. Advertisements published on our website are distributed to users through our advertising partners. The principles of this Privacy Policy apply solely to the use of our store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:

  1. To comply with obligations imposed by applicable laws, decrees, regulations, or other legal requirements issued by authorized authorities;

  2. To fulfill and implement the requirements of the “Membership Agreement” and other agreements concluded with users;

  3. When information is requested by authorized administrative or judicial authorities for the purpose of conducting an investigation or inquiry;

  4. When disclosure is necessary to protect users’ rights or security.

EMAIL SECURITY

In emails sent to our Customer Services regarding any of your orders, please do not include your credit card number or passwords. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website through a technical communication file (cookie). Cookies are small text files sent by a website to a user’s browser to be stored in main memory. Cookies facilitate internet usage by storing site preferences and status information.

Cookies help collect statistical data such as how many people visit the site, how often and for what purpose a person visits, and how long they stay on the site. They also assist in dynamically generating advertisements and content tailored to users. Cookies are not designed to retrieve personal data or information from main memory or email. Most browsers accept cookies by default, but users may change their browser settings to refuse cookies or to be notified when cookies are sent.

Our company may amend the provisions of this Privacy Policy at any time by publishing them on the website, sending them via email, or posting them on the site. Any changes shall take effect on the date they are published.

For any questions or suggestions regarding our privacy policy, you may send an email to ………………..

You may contact our company using the information below:

Company Name:
Address:
Email:
Phone:
Fax: